Your Product for Support Access
requires special registration in order to gain access to technical support
through the web forums. The registration process is very easy! Simply
follow these instructions...
you already are a registered Licensed Member and forgot your login name,
please click here.)
Proof of Purchase Certificate number. This is different than your regular
the C:\QualityWings folder. The file name would look something
like Proof_of_Purchase_qwng.htm. This certificate number is also
listed in the email receipt you should have gotten right after
your purchase. Finally, if you lost both the above, simply use our automated
customer service area to get your certificate emailed to you.
or non-Flight1.com Purchases:
product packaging or manual for a printed number. It will have 2 parts,
with a dash in the middle. Your code may also be in the email you received
after purchase, or if you login to your account on the site you purchased
If you used an upgrade coupon you need to use your ORIGINAL version purchase
information. For example if you purchased the FSX version, then upgraded
to the Prepar3D version with a coupon, use the original FSX version product
codes to register.
Please note that Certificate Numbers can only be used one time, meaning
if you assign it to one username, you can't assign it to another afterwards.
If you have any problems, please contact the Flight1.com
Customer Service department.